Helping your business through coronavirus

We're here to support you

Whether you need to manage the immediate effects, find support to restart your business, or get advice for expanding operations. Choose the section that best fits your current needs.

Support with immediate impact

Bounce Back Loan for small businesses

Lending between

£2k - £50k

Lending from £2K up to 25% of turnover (max £50K) over 6 years for business impacted by coronavirus. No interest payments for 12 months.

Coronavirus Business Interruption Loan Scheme

Lending between

£50,001 - £5m

Loans of up to £5 million and no interest payments for 12 months and terms up to 6 years for SMEs affected by coronavirus.

Business loan repayment holiday

Available up to

6 months

If you currently have a business loan with NatWest and need to request a capital repayment holiday, contact your Relationship Manager or apply online.

Get your business moving again

Tips, suggestions and services to help your business get back on track. Plan for exiting lockdown, ending staff furlough and rebuilding business resilience.


Our webinars from NatWest cover the latest support for your business. 

Ways to contact us

It may take a little longer than usual to contact us by phone. We want to make sure you get the help you need as quickly as possible. You may get a faster response using one of our alternative contact options.


Our digital assistant can help with your question and connect you with the right team.

Select 'Chat now' on the right of this page to get in touch.

Online Banking

The quickest way to check your balance, change a standing order or update your contact details is online.

Log in to Online Banking

Log in to Bankline

24/7 messaging

We also have 24/7 secure messaging through Online Banking and our mobile app.

How do I use 24/7 messaging?

If you need to talk to us

If you have a Relationship Manager, contact them directly.

Our call centres are open 24/7 for basic banking services. For lending and other specialist business banking enquiries, we can only provide support Monday to Friday from 9am to 5pm.

Call NatWest Business Banking on 0345 711 4477 or
+44 870 711 4477 from overseas

If you are using Relay UK call 18001 0345 711 4477
See how we're making our site more accessible

Calls may be recorded for training and monitoring purposes.
To find out how much your call might cost, see our call charge information.

The Bounce Back Loan Scheme (BBLS), Coronavirus Business Interruption Loan Scheme (CBILS) and the Coronavirus Large Business Interruption Loan Scheme (CLBILS) are managed by the British Business Bank on behalf of, and with the financial backing of the Secretary of State for Business, Energy and Industrial Strategy (BEIS). British Business Bank plc is wholly owned by HM Government and is not authorised or regulated by the Prudential Regulation Authority (PRA) or the Financial Conduct Authority (FCA). 

Full details on BBLS, CBILS and CLBILS and the list of participating BBLS, CBILS, and CLBILS lenders can be found on the British Business Bank website: www.british-business-bank.co.uk.

Something else we can help you with?