The latest guidance and support for businesses affected by coronavirus can be found on our dedicated hub.
Visit the Coronavirus Business Interruption Loan Scheme (CBILS) page for information about the government-backed scheme, including eligibility and how to apply.
We're currently receiving an unprecedented volume of calls. We know many of you need our help more than ever. We're focusing our efforts to support you.
Although our team has reduced capacity currently, we're working to add more resource. Therefore, we're asking you not to call us unless you're in need of urgent, immediate help.
The quickest way to get in touch with us is via Webchat. Click the 'Chat now' button on the side of this page to start. Our digital assistant will help with your question and connect you to the right team.
If your query isn’t urgent we’re still here to support you with other ways to bank. You may prefer to use one of these options:
If you have a query that can’t be answered online, please use 24/7 secure messaging through Online Banking or our mobile app.
There you can search our Frequently Asked Questions and see the ones we’re asked most. It might be the quickest way to find what you’re looking for.
Calls may be recorded for training and monitoring purposes.
To see how much your call might cost, visit the call charge information page.
NatWest Business Banking is available to eligible customers, over 18 who have the right to be self employed in the UK.