Get in touch with us and access a range of help and support materials.
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Not a Bankline customer? Find out if Bankline can help your business.
Support for your business through coronavirus
You can find the latest guidance and support for your business on our dedicated coronavirus support hub.
Visit the government scheme page for information about government-backed loans, including eligibility and how to apply.
Bankline for Communities
Introducing a new online service for clubs, charities and societies to manage their accounts online.
Be among the first to join our pilot programme.
Introducing Bankline Mobile
Bankline Mobile is a secure mobile app from NatWest that complements our Bankline service, letting you make payments on the go and stay on top of your finances. Available on selected iOS and Android devices.
For queries about loans and other support related to coronavirus please click ‘Chat now’, the Bankline helpdesk can’t help with these queries.
Bankline customers
Call the Bankline helpdesk on:
0345 300 4108
+44 1268 502 128 (outside the UK)
18001 0345 300 4108 Relay UK
8am to 6pm, Monday to Friday. Calls may be recorded.
Or get in touch 24/7 via the 'Chat now' button. Cora our digital assistant will help with your query and connect you to the right team.
Apply for Bankline
To find out more or to apply for Bankline, call our team on:
0345 030 3109
+44 161 755 6375 (outside the UK)
18001 0345 030 3109 Relay UK
9am to 5pm, Monday to Friday. Calls may be recorded.
Business Banking support
Looking for support with Business Banking account queries or other services?