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Support Centre

Customer information

Our service status

See when we'll be upgrading our services and check if any of our services are experiencing issues.

Planned upgrades

In order to keep our system up to date and add improvements we sometimes need to carry out essential maintenance. 

So we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40. 

When we have essential maintenance planned outside of these times, we will provide an update and give you the specific times and services affected. 

Other updates

To see service updates for personal and online banking customers, click here.

Protect your business from fraudsters

Fraudsters are exploiting the spread of coronavirus to facilitate fraud and cyber-crime. Take action to protect your business.

Something else we can help with?

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