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Service Status

Find out how our services are running

Our service updates

Find out important updates related to our range of business services. You can also see if our range of services are running as we expect. We'll keep you updated if we're aware of any issues, or if we're planning a period of maintenance soon.

Online and Mobile services

Bankline

Planned maintenance

We’re making some behind the scenes changes to Bankline.

Therefore, the service will be unavailable from 01.30 until 08.30 on Sunday 26th September, with potential this may extend to no later than 07.15 on Monday 27th September.

We’re sorry for any inconvenience that this will cause and thank you for your patience.

Bankline Mobile

Planned maintenance

We’re making some behind the scenes changes to Bankline Mobile.

Therefore, the app will be unavailable between 01.30 and 08.30 on Sunday 26th September, with potential this may extend to no later than 07.15 on Monday 27th September.

We’ll make the app available again as soon as the work is complete

We’re sorry for any inconvenience that this will cause and thank you for your patience.

Autopay Online

Service working normally

Autopay Online Plus

Service working normally

Cash and Coin Order Forms

Service working normally

Direct channels

Bankline Direct

Services working normally

Data services

Services working normally

Payments and card services

Payments

Service working normally

Credit Cards

Services working normally

Branch & Telephone updates

If you're a Business banking customer requiring branch or telephone services, see our updates below, or click here for any planned maintenance or service disruptions.

Branch

Services working normally

ATM network

Services working normally

Telephone Services

Services working normally

Protect your business from fraudsters

Fraudsters are exploiting the spread of coronavirus to facilitate fraud and cyber-crime. Take action to protect your business.

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