Community bank account

NatWest Online Banking lets you carry our most of your day-to-day banking activities and view up to 7 years of transactions. 

Alternatively, use Telephone Banking and speak with one of our UK based advisors. Our lines are open 24/7, 365 days a year.

What you should know

Online Banking is available to NatWest account holders. To make a payment using our Telephone Banking service you need to be fully enrolled for security purposes.

Our app lets you view your accounts, check recent transactions and make payments.

What you should know

You must have a NatWest business bank account to use our mobile app. The Mobile App is available to Online Banking customers with a UK or international mobile number in specific countries.

Our Business current account supports your day to day banking needs. You can set up Direct Debits for utility payments and Standing Orders to make regular payments to suppliers etc. You can have a chequebook if you need one and you can also set up text alerts.

What are text alerts?

Text alerts are a great way of keeping tabs on your account. You can get a text alert to let you know when your balance is about to go below a certain limit, or to let you know what your balance is at a specific time.  You can set them up when you fill in the online application form or in our Mobile Banking app.

What you should know

• Cash withdrawals and cheques have charges attached to them. Please read our Business Account Charges for full information
• The Business current account does not pay interest on balances. You might also need a Deposit account if you are likely to hold spare funds. We can set up an automatic transfer to move money between accounts, to maximise your spare funds
• Any balances over £85,000 are not covered by the Financial Services Compensation Scheme

We offer free banking, subject to status, to not for profit organisations as long as your annual turnover across accounts doesn't go over £100,000. 

What you should know

Our standard tariff will apply if your organisation’s annual credit turnover, across accounts, is more than £100,000.

'Free banking' means that the charges for the day-to-day running of your account (known in the Business Account Charges information as your 'service charge') will not apply.  Charges for 'additional services' and 'unarranged borrowing' detailed in the Business Account charges information are not part of the free banking offer.

• Manage money safely together
• Secure access and clever controls to keep your accounts safe
• Raise and approve payments as a team with dual control
• View all your balances and transactions online at any time
• Easily add and manage users in your group
• Zero fees – no extra fees to those associated with your business current account.

Over 50,000 small businesses and freelancers use FreeAgent software

This software was the winner of the “Best Financial Services Product or Service” by ScotlandIS in April 2017. It lets you manage and maintain your business accounts, create and send invoices, track time, log expenses and forecast your tax bills.

It’s specifically designed for small businesses and freelancers. In a recent survey, 9 out of 10 customers said that using FreeAgent made them feel more relaxed about their business finances.

What you should know

The service is currently free to NatWest customers. To qualify for this access you need to agree to share your FreeAgent information with NatWest.

To find out more about the charges involved check out our charges pages:

Business account charges booklet (PDF, 137kb)

Summarised business account charges booklet (PDF, 81kb)