Questions you may have about Bounce Back Loans
COVID-19: Call waiting times
It may take a little longer to answer calls currently.
Why not try Cora? Our online assistant can help you with many common questions. If not, we'll put you in touch with an expert.
Click 'Chat now' on the right hand side of the page.
If you've started your application...
You've completed an online application
You've returned your loan documents
You've received your agreement
Get in touch
Use Webchat to get help with an existing loan application, or talk to us about other support. Click 'Chat now' to get in touch.
Common questions about Bounce Back Loans applications
Fraudulent calls about Bounce Back Loans
We are aware of scammers targeting NatWest customers via fraudulent calls regarding Bounce Back Loans. Remember we'll never ask you for your full PIN or your password, or to move money from your account.
Visit our Business Security Centre to learn more about protecting your business during coronavirus.