Coronavirus support

Questions you may have about Bounce Back Loans

Questions about the Bounce Back Loan Top-Ups

If you've started your application...

You've completed an online application

You can expect your first stage loan documents by email within 24 hours

You've returned your loan documents

Expect to hear from us by email within 48 hours to let you know if we've approved your loan

You've received your agreement

You can expect the funds within the next 3 working days if we receive your loan agreement by 5pm

Common questions about Bounce Back Loans applications

Further information about Bounce Back Loans

Get in touch

Use Webchat to get help with an existing loan application, or talk to us about other support. Click 'Chat now' to get in touch.

Created with Sketch.

Get the right help during coronavirus

Tell us about your current situation and we'll highlight the actions that could help your business recover and move forward.