Manage your business banking

You can manage the signatories on your account in two easy steps from your Mac or PC.

1. Complete the required fields in the online form found here.
2. Submit the form online. 

Whether you're paying money in or taking money out, making or receiving payments, we have everything you need to know about business account charges, including top tips on how to minimise those charges.

Find out more on the Business account charges page.

You can increase, decrease or remove your arranged overdraft free of charge using Online Banking, or by getting in touch with your Relationship Manager. You can also use our business overdraft calculator to discover the rates you're likely to pay and check your eligibility.

Find out what you'll pay using our overdraft calculator.

You can change your individual cardholder credit limit(s) through our ClearSpend app, or by calling the number on the back of your card.

To add a new cardholder, print, sign and return the completed form to our Cards Customer Services team. 

Download the Additional Cardholder form (PDF, 130KB).

Whether you're making or accepting a payment by credit card, cash, cheque or electronically, find out how to do it quickly and securely. 

Find out more on the Managing Payments page.

If your card has been lost or stolen you can call us on 0800 0964 743 (24 hours a day).

If your card is damaged/not working, you can also order a replacement card online via Cards OnLine or Clearspend.

We've recently launched ClearSpend, a free mobile app and desktop service that gives you control of your commercial card account in real-time and lets employees check their balance on the go.

Find out how it could help you control spending and monitor balance and transaction information on the ClearSpend page.

Download a copy of our cardholder guide. It tells you everything you need to know about using the Business credit card.

A guide for using your card (PDF, 1.2MB)

You can view and download your Certificate of Interest in Online Banking. You can also give us a call and we'll post a copy out to you.

Log in to Online Banking and select 'Statements' from the main menu. 

If you've ordered a paying-in book previously, you can order a new one via Online Banking. If this is the first time you've ordered a paying-in book, you will need to contact us on 0345 711 4477. 

Log-in to Online Banking and select 'Cards' from the main menu to report your card lost or damaged. We'll cancel your old card and get a new one sent out.

Alternatively, you can do all of this in the mobile app. 

If you think someone has stolen your card or may have access to your PIN, please call us on 0370 600 0459 (24 hours).

If you're in a position to pay off your loan early, get in touch for a final settlement figure. 

You can reach us 24 hours a day on 0345 711 4477.

If you're looking to pay off the balance of your loan early, you can get in touch with our team to arrange to make a one-off over-payment, or to set up regular additional payments.

You can reach us 24 hours a day on 0345 711 4477.

We get that financial circumstances change from time to time. If you need to make a change to your repayments date, get in touch with our team to find out how we can help.

Call us today on 0345 711 4477.

If you want to review the terms and interest rate associated with your loan, get in touch and ask for a copy of your loan agreement.

You can reach us 24 hours a day on 0345 711 4477.