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Service Status

Find out how our services are running

Our service updates

Find out important updates related to our range of business services. You can also see if our range of services are running as we expect. We'll keep you updated if we're aware of any issues, or if we're planning a period of maintenance soon.

Online and Mobile services

Bankline

We’re making some behind the scenes changes to Bankline

 

Customers using New Bankline:

The service will be unavailable from 00.05am until 2pm on Saturday 27th April, with potential this may extend to no later than 8pm on Saturday 27th April. 

 

Customers using Original Bankline:

The service will be unavailable from 00.05am until 10am on Saturday 27th April, with potential this may extend to no later than 4pm on Saturday 27th April. 
 

If you see the service unavailable message (or receive an error message) when logging on outside of these times, please clear your browser’s cache and cookies before trying again. Click here for help on how to do this for a range of common internet browsers.

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Bankline Mobile

We’re making some behind the scenes changes to the Bankline Mobile App.

 

Therefore the App won’t be available from 00.05am until 2pm on Saturday 27th April, with potential this may extend to no later than 8pm on Saturday 27th April.

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Autopay Online

Services working normally

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Direct channels

Bankline Direct

Service working normally

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Data services

Services working normally

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Payments and card services

Payments

Services working normally

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Credit Cards

Services working normally

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Branch & Telephone updates

If you're a Business banking customer requiring branch or telephone services, see our updates below, or visit our service status page for any planned maintenance or service disruptions.

Branch

Services working normally

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ATM network

Services working normally

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Telephone Services

Service working normally

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Protect your business from fraudsters

Fraudsters are exploiting the spread of coronavirus to facilitate fraud and cyber-crime. Take action to protect your business.

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