Smarter day to day banking with the app

What is the NatWest banking app?

The NatWest app is banking on your mobile phone. It's like Online Banking with added features and the benefit of being able to bank from anywhere.

Get the app

NatWest Business Banking is available to eligible customers, over 18 who have the right to be self employed in the UK. Online Banking & Bankline are available to NatWest business account customers. Mobile App & Bankline Mobile are available on selected iOS and Android devices with a UK or international mobile number in selected countries. Fees may apply.

How does it compare to Online Banking?

You can do lots more on the NatWest app. Our handy chart helps you see at a glance the differences between Online Banking and using the app.

What do I want to do?

Fingerprint or face login

Get Cash without a card

Lock debit and credit cards

Payments with no card reader

Manage regular payments

Transfer money

View balances and activity

Online Banking

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NatWest app

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Terms and conditions Close

Terms and conditions

Fingerprint and facial recognition available on selected devices.
Get Cash can be used to withdraw up to £130 at any of our branded ATMs and you must have £10 available in your account, with an active debit card attached (locked or unlocked).
Credit card lock/unlock available for MasterCards only.
Pay someone new on the app up to 5 times a day, totalling £1,000. Daily payment limit of £50,000 applies for Online Banking and you may require a card reader.
You have up to 8.20pm on the day the Direct Debit is due to cancel it.

The app is available for phone and tablet devices. If you don't have Online Banking yet you can download the NatWest app and register for both services at once.

How to get the app

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We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe
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We'll protect you 24/7 by monitoring your account and using the latest technology
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We'll help you protect yourself with tips on staying secure and free tools

Learn more about security

How to register for the app

Get the NatWest app in minutes and join over five million other customers. Our videos and step-by-step guide make it even easier to get yourself up and running with the app.

Step-by-step guide to register for the app Close

Step-by-step guide:

Open the NatWest app, tap 'I'm already a customer'. Read and accept the Mobile Banking Terms then tap ‘Get Started’
Enter your Online Banking customer number. Don’t have this? Tap 'What's my customer number?'.
Enter the characters from your Online Banking PIN and Password. Don't have these? Tap 'Forgotten secure details?'
Confirm your mobile numberand enter the activation code we text to you.
Choose a passcode to log into the app. If your device has facial or fingerprint recognition, you can choose to log in with that later.

If you need help once in the app then just tap the 'Help' button on the bottom bar if you have any questions.