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Managing your accounts on Bankline

We’re changing the way you manage your account so it’s easier for you to amend and update your information. Within the next month, you will be able to make all your account servicing requests online instead of filling out PDF forms.

What's new?

Create or amend a standing order

Use our new online standing orders form to create or amend a standing order.

Close your account

Our new online form guides you through closing your business account.

Change your details

Update your business name, your business address or primary contact using our new online form.

Manage your signatories

Change or amend your business mandate using our new online form

Right now, you’ll still need to download and complete the PDF forms for the following:

  • opening an additional account

We know these current forms can be fiddly to fill in, so that's why we're bringing you our new online versions as quickly as we can.

How to download and complete your form

Download Adobe Acrobat Reader (free to download)

Right click on the relevant form below, select 'Save as...' and save it to your device. Find the saved file, right click and open with Adobe Acrobat Reader.

Complete the form in Adobe Acrobat Reader, save and email to your usual customer service email address.

Open an additional account form

Download, complete and email to your usual customer service email address.

If you're not sure which address to use, email the general account servicing mailbox.

Help completing the forms

Tips for signing the form

Tips to download the form

Tips if you see an error message