NatWest Business Banking | Existing charge card customers


Use this list to get even more from your BusinessOne card or upgrade to BusinessOne Premium:


Additional cards

Need another card? Download and complete theadditional card(s) form (PDF, 181KB).

Upgrade to BusinessOne Premium

Want to upgrade to BusinessOne Premium and enjoy even more business benefits for only £79 per card per year? Download and complete the premium upgrade form (PDF, 23KB). Compare the benefits in the 'Upgrade' tab on this page.

Online tracking

·         Cards Online

·         Smart Data

See the latest activity on your BusinessOne Charge Card securely and in real time with Cards Online.

Track your business expenses, run reports, monitor employee spend and much more with Smart Data. See the 'Smart Data' tab on this page.

Security & protection

What we do to keep you and your business safe.

Contact numbers

Want to talk to us? Choose the appropriate number in the 'Contacts' tab on this page..

Understanding your monthly statement

View our handy guide in our 'Monthly statements' tab on this page.

Exclusive discounts

Your BusinessOne Charge Card gives you exclusive discounts to a range of goods and services.   

Insurance policies

Find everything you need to know about our travel accident insurance, travel insurance and employee misuse insurance policies here (PDF, 911KB).

Priority Pass membership forms (for BusinessOne Premium customers only)

Want a Priority Pass? Complete this membership form (PDF, 174KB) and fax it to Priority Pass. (£20 off first year membership). Fees will apply.


BusinessOne Premium

BusinessOne gives you great benefits. But when you upgrade to BusinessOne Premium, you get even more, including exclusive business and travel benefits worth up to £145.

Download and complete the premium upgrade form (PDF, 23KB).

Upgrade to BusinessOne Premium for an annual fee of £79 per card per year and benefit from:

Worldwide Business Travel Cover

• Emergency medical expenses up to £10,000,000
• Up to £2,000,000 in personal liability cover
• Up to £5,000 if your trip is cancelled or altered
• Travel accident insurance (accidental death or total permanent disablement) cover up to £100,000
• Free pre-travel advice helpline
Discounted UK airport parking and lounges

• Discounted parking at 22 UK airports
• Meet & Greet service
• Discounted lounge access membership with Priority Pass at 600 airport lounges worldwide (1st year membership discounted by £20 to £29.50, £49.50 p.a. thereafter). After a visit to a participating lounge


Want to talk to us? These are the numbers call. 


Service National number National number Minicom

Cards Customer Service – Business Card

0370 909 3701

+44 370 909 3701

1800 201 733

Cards Customer Service – Business Card (Visa)

0370 909 3701

+44 370 909 3701

1800 201 733

Cards Customer Service – BusinessOne

0370 909 3701

+44 370 909 3701

1800 201 733

Lost and Stolen

0345 7888 444

+44 3705 888 444

0800 404 6161

ID Theft helpline

0345 300 4350

+44 1268 508 020



Monthly statements

Keep track of your BusinessOne programme with detailed monthly statements. This handy guide shows you everything you need to know about your statements. Duplicate statements per sheet: £1 (max £40)

Making payments

Example statement (PDF, 87KB)

Smart Data

Manage your BusinessOne Charge Card online

Smart Data is our electronic management information service that helps you track your business expenses wherever you are in the world. Providing access to your BusinessOne account online, Smart Data gives you:

Full reporting and information – letting you generate over 10 detailed reports to track spending over the last 25 months
Company expenditure reports – so you can identify your key suppliers and use the information to negotiate better deals
Detailed information on employee spending – for easy management and control of staff expenses
Seamless integration with your existing accounting system – so you don't waste time transferring information
Cost allocate transactions – so you can add codes and an expense description to track expenditure against specific projects
Spend alerts – set spending alerts for easy 24/7 monitoring

Transaction data is updated daily and held for 25 months, so you can identify trends and track expenditure against budget. If you use VAT-capable suppliers, HM Revenue and Customs will accept Smart Data reports as evidence.
Smart Data demo.

For more information download the Smart Data user guide (PDF 196KB).

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