onecard forms and guides | NatWest

onecard forms and guides

Everything you need to manage your onecard account

How to apply
How to apply
Don't yet have an account?

To discuss your unique banking needs please call our new business hotline on:

0800 073 2256
Minicom
0800 404 6161

Mon to Fri 9am-5.30pm (excl. public holidays)
Calls may be recorded.

Already have an account?

To apply, complete the account opening form and return to your relationship manger. If you need more than four account holders, please complete and return the cardholder schedule (PDF, 385KB).

If your turnover is less than £2m or your business is a sole trader, small partnership or other unincorporated body, you'll need the Business Credit Card

To apply, complete the account opening form and return to your relationship manger. If you need more than four account holders, please complete and return the cardholder schedule (PDF, 385KB).

If your turnover is less than £2m or your business is a sole trader, small partnership or other unincorporated body, you'll need the Business Credit Card.

If you have any questions, please contact your NatWest relationship manager, or contact us on 0345 9000 652 between 8am and 5.30pm, Monday to Friday.

You’ll find all the forms and guides here:

 

Need help managing your onecard account?

Complete and return the following forms:

 

Add an additional cardholder (PDF, 180KB)

 

Add multiple cardholders (XLS, 389KB)

 

Add an additional account under your existing card programme

 

Make changes to your onecard (PDF, 114KB) – for example, changing an existing  cardholder’s  name or limit,  changes to your authorised contacts or requesting merchant category group blocking. 

 

• Complete a direct debit mandate (PDF, 254KB) to pay your monthly statement direct from your business bank account. 

•  Make a Corporate Liability Waiver claim (PDF, 76KB)

 

You may need Adobe Reader to open PDF documents. from the Adobe website.

Guides and insurance policies

• The onecard Administrators' Guide (PDF, 89KB) helps you get the most from your onecard programme and manage your programme day-to-day.

 

• The Cardholder's Guide (PDF, 1.2MB) shows your cardholders how to get the most from their onecard.

 

• Download your onecard insurance policies (PDF, 140KB) 

 

• Information on making payments to your card(s)- methods, how long they take, sort code and account numbers to use.

 

You may need Adobe Reader to open PDF documents. from the Adobe website.

Get in touch

onecard helpline (Mon-Fri 8am-6pm; Sat 9am-1pm. 24hr automated system is available for balance, credit limit and transaction enquiries). 

In the UK: 0370 010 1152
Outside the UK: +44 1268 508019
Minicom: 0370 154 1192

For emergency card replacement and cash advance whilst abroad, please contact MasterCard emergency services. If you encounter a fraud security check, please call our helpline:

Tel: 0345 300 4350 (24hrs)
Tel: +44 1268 508020 (24hrs)

Ready to apply
Don’t yet have an account?

To discuss your unique banking needs please call our business hotline on:

0800 073 2256
Minicom
0800 404 6161

Mon to Fri 9am-5.30pm (excl. public holidays)
Calls may be recorded. 

Already have an account?

To apply, complete the account opening form and return to your relationship manger. If you need more than four account holders, please complete and return the cardholder schedule (PDF, 385KB).

If your turnover is less than £2m or your business is a sole trader, small partnership or other unincorporated body, you'll need the Business Credit Card

If you have any questions, please contact your NatWest relationship manager, or contact us on 0345 9000 652 between 8am and 5.30pm, Monday to Friday.

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