Helping your business through coronavirus

Coronavirus (Covid-19) hub

Government-backed loans for critical financial support

Bounce Back Loan (BBL)

Lending between

£2k - £50k

Lending from £2K up to 25% of turnover (max £50K) over 6 years for businesses impacted by coronavirus. No interest payments for 12 months.

Bounce Back Loan details

Understanding your Bounce Back Loan

Bounce Back Loan FAQs

Bounce Back Loan Top-Up

Additional lending from


If you've borrowed less than 25% of the annual turnover on your BBL application, you could apply for a Top-Up subject to an overall cap of £50K. Eligibility criteria applies.

Bounce Back Loan Top-Up

Coronavirus Business Interruption Loan (CBILS)

Lending between

£50,001 - £5m

Loan terms up to 6 years. No interest payments for the first 12 months for businesses affected by coronavirus.

More about CBILS

Understanding your CBIL

Coronavirus Large Business Interruption Loan (CLBILS)

Lending up to


Loan Terms and Revolving Credit Facilities to support businesses with a group turnover of over £45m, to access loans up to £200m.

Find out more about CLBILS

Find tailored business grants with Swoop

Looking for financial support without extra debt? Swoop is an online funding platform that has helped over 40,000 businesses find the relevant funding for their business.

Swoop allows you to search through a range of grant providers, showing you options that could match your business needs.

Government schemes and support for businesses

Find out what help you may be eligible for. This includes information on the new lockdown grants announced on the 5th January.

More financial support

Repayment holidays

If you're an existing NatWest business customer and your business has been impacted by coronavirus, you could be eligible for a repayment holiday on your existing business loan.

Repayment holiday for your existing loan

Loans and finance options

We provide enterprise owners with flexible, everyday business finance options. Whether you're after instant access to cash with a business credit card for day-to-day expenses, or a small business loan to fund a new project with, we could help you achieve your goals.

Business loans and finance

Tools to help your business through lockdown

Forecast your cash flow

Tips on creating a cash flow forecast to identify any future cash flow issues. Anticipate what will happen if revenue has reduced.

Coronavirus Pulse Check

Tell us about your current situation and we'll highlight the actions that could help your business recover and move forward.

See supplier credit risk

Review your risk exposure. Search a UK business for free to see their Experian credit score and average invoice payment time.

Ways to contact us

Using webchat, you can:

• Get help with an existing loan application.

• Check your loan application status.

• Talk to us about other support.

Online Banking and Bankline

The quickest way to check your balance, change a standing order or update your contact details is online.

Log in to Online Banking

Log in to Bankline

24/7 messaging

Log in to Online Banking or the mobile app to start a secure message chat.

How do I use 24/7 messaging?

Social media

You can also send us a private message on Twitter.


If you need to talk to us

If you have a Relationship Manager, contact them directly.

Our call centres are open 24/7 for basic banking services. For lending and other specialist business banking enquiries, we can only provide support Monday to Friday from 9am to 5pm.

Call NatWest Business Banking on 0345 711 4477 or
+44 870 711 4477 from overseas

If you are using Relay UK call 18001 0345 711 4477
See how we're making our site more accessible

Calls may be recorded for training and monitoring purposes.
To find out how much your call might cost, see our call charge information.

Coronavirus support FAQs

Further information on financial support, business advice, guidance for employers and more.

Expanding and growing

Support to help you manage a steep increase in demand for your goods or services.


Our experts discuss ways to deal with the impact of coronavirus on your business.

BBL, CBILS and CLBILS are managed by the British Business Bank on behalf of, and with the financial backing of, the Secretary of State for Business, Energy & Industrial Strategy.

British Business Bank plc is a development bank wholly owned by HM Government. It is not authorised or regulated by the PRA or the FCA.

Visit british-business-bank.co.uk.

Something else we can help you with?