Helping your business through coronavirus

Coronavirus (Covid-19) hub

Government-backed loans for critical financial support

Bounce Back Loan (BBL)

Lending between

£2k - £50k

Lending from £2K up to 25% of turnover (max £50K) over 6 years for businesses impacted by coronavirus. No interest payments for 12 months.

Bounce Back Loan details

Bounce Back Loan FAQs

Coronavirus Business Interruption Loan (CBILS)

Lending between

£50,001 - £5m

Loan terms up to 6 years. No interest payments for the first 12 months for businesses affected by coronavirus.

More about CBILS

Coronavirus Large Business Interruption Loan (CLBILS)

Lending up to


Loan Terms and Revolving Credit Facilities to support businesses with a group turnover of over £45m, to access loans up to £200m.

Find out more about CLBILS

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Get the right help during coronavirus

Tell us about your current situation and we'll highlight the actions that could help your business recover and move forward.

Surviving the immediate impact

Guided support and information for businesses facing urgent difficulties due to coronavirus.

Services and information includes:

Bounce Back Loan details

Other loan and finance options

Support with local lockdowns

Get your business moving again

Find help to get your business back on its feet. Plan for exiting lockdown, ending staff furlough and rebuilding business resilience.

Services and information on this page include:

Help with returning to the workplace

Forecasting your cash flow

How to get back in touch with customers

Expanding and growing

Support to help you manage a steep increase in demand for your goods or services. Includes funding options, how to re-skill your workforce, leadership guidance and more

Services and information on this page includes:

Start exporting

Get investor-ready

Collaborate with other SMEs

Guidance and support

Guidance and support

Webinars to support your business

Register for upcoming live webinars, or watch previous sessions. Our experts discuss ways to deal with the impact of coronavirus on your business.

Ways to contact us

Using webchat, you can:

• get help with an existing loan application

• check your loan application status

• talk to us about other support

Online Banking and Bankline

The quickest way to check your balance, change a standing order or update your contact details is online.

Log in to Online Banking

Log in to Bankline

24/7 messaging

Log in to Online Banking or the mobile app to start a secure message chat.

How do I use 24/7 messaging?

Social media

You can also send us a private message on Twitter.


If you need to talk to us

If you have a Relationship Manager, contact them directly.

Our call centres are open 24/7 for basic banking services. For lending and other specialist business banking enquiries, we can only provide support Monday to Friday from 9am to 5pm.

Call NatWest Business Banking on 0345 711 4477 or
+44 870 711 4477 from overseas

If you are using Relay UK call 18001 0345 711 4477
See how we're making our site more accessible

Calls may be recorded for training and monitoring purposes.
To find out how much your call might cost, see our call charge information.

The Bounce Back Loan Scheme (BBLS), Coronavirus Business Interruption Loan Scheme (CBILS) and the Coronavirus Large Business Interruption Loan Scheme (CLBILS) are managed by the British Business Bank on behalf of, and with the financial backing of the Secretary of State for Business, Energy and Industrial Strategy (BEIS). British Business Bank plc is wholly owned by HM Government and is not authorised or regulated by the Prudential Regulation Authority (PRA) or the Financial Conduct Authority (FCA). 

Full details on BBLS, CBILS and CLBILS and the list of participating BBLS, CBILS, and CLBILS lenders can be found on the British Business Bank website: www.british-business-bank.co.uk.

Something else we can help you with?