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Making Payments

We’ve listed below the different ways that you can settle your account (if you are not paying by Direct Debit) and make additional payments to free up your card balance during the month. Please bear in mind that working days are Monday to Friday, excluding weekends and bank holidays. Your payment date is shown on page 1 of your statement.

Payment methods

Payment methods

At NatWest branches

Allow 2 hours for cash / single branch payments (NatWest current account customers only) and 4 working days for cheques (eg funds available Friday if paid in on Monday).

Online/telephone banking and Standing Orders*

For ‘Faster Payments’ qualifying transactions, allow 2 hours. For other electronic payments up to 2 working days.

By post (payments by cheque)

Using 1st class post, allow 7 working days before payment date on your statement.

Payment at other banks by cheque (some banks may charge for this)

Allow 4 working days for cheques (eg funds available Friday if paid in on Monday). Cash payments are NOT supported.

More information

Faster Payments / Cash paid in at NatWest branches

The Faster Payments service allows participating banks to provide same day processing of electronic payments such as funds transfer, bill payments and standing orders. This means that payments to your business card made on the Internet, by telephone or in any branch of NatWest by Cash or Single Branch Payment will usually be applied to your available funds within 2 hours regardless of when the request is received.

Payments may take longer to appear on your account (generally within 2 days) but will be back dated to the date the payment is made.

Payment details

The tables below gives the payee sort code and account number to make an online, telephone banking or standing order payment to your card programme or a specific cardholder.

Please select the payment account details based on the first six digits of your company account/card number.

Which number do I quote in the online/telephone payment reference field?

If you are making payment to settle or reduce the outstanding balance on your card programme, quote the 16 digit company account number printed on the first page of your statement.

To free up credit on an individual card quote the cardholder’s 16 digit card number.

If you are frequently making additional payments to free up credit, please consider contacting your Business/Relationship Manager to request a review of your business credit limit.

Please note: If you pay by Direct Debit any additional payments made between your statement date and required payment date may reduce the amount of the Direct Debit – please see note below:

Payee sort codes and account numbers

Anything else we can help with?

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