Protect your business

Fraud and security guidance to help you beat the criminals

Learn how to protect your business, suppliers and customers from loss.

This page provides information on how to report fraud and the support we offer you to stay safe.

Scams to watch out for

Scams targeting businesses are increasingly common. It’s important to be alert to these threats.

Remember these tips to help keep your business safe

Never rely on just an email to validate a payment. Contact the sender on a trusted number.

The bank will never telephone asking you to transfer money to a new account.

If you receive a request from a supplier to change bank or contact details, always call back to check it's genuine.

Tell us about suspicious emails, phone calls or texts

Fake NatWest emails

If you've received a suspicious email which claims to be from us, please forward to phishing@natwest.com

Bogus bank calls

Have you received a suspicious call? Are you worried you’ve given away personal information? Call us now on 03457 888 444 (+44 3457 888 444 if you are overseas). Our lines are open 24 hours a day.

Suspicious texts

Have you received a suspicious text claiming to be from NatWest? Send it on to 88355. Standard network rates apply.

Webinars and the latest insights

Learn how to protect your business from fraud and scams by joining a security webinar.

In these free sessions our experts will explain how to spot and avoid common threats, and help you embed this in your business.

You can also browse the NatWest Business Hub for the latest security insights and guidance.

To beat fraud always think twice

Learn how to protect your business, suppliers and customers from loss.


Always think twice and make double checking second nature.

Download our Detect and Protect guide

Fraud and scams come in many guises. Our guide will help you identify and guard against these varied threats.

Working with the NCSC to help SMEs

We’re collaborating with the National Cyber Security Centre (NCSC) to bring you the latest cyber security advice and support.

The NCSC guide for small and medium sized businesses is an excellent place to start. It provides simple steps you can take to improve your security. 

Visit the NCSC business guide

You can also test your business’s readiness and practice your response with the NCSC’s online tool.

Further help and information

Anything else we can help with?

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