Feedback and complaints
Main switchboard: (Lines open 9am-5pm, Mon-Fri. Calls may be recorded.)
Call: 0345 300 4024
Call: 0345 608 8022
FacFlow Support (Lines open 8.30am-5pm, Mon-Fri. Calls may be recorded.)
Call: 0345 300 3714
If you’re unhappy with any aspect of our service, please tell us immediately. That way we can try to resolve the issue as quickly as possible. Rest assured, we take complaints extremely seriously.