It provides the convenience of a single relationship with just one bank, rather than multiple relationships across a number of countries. Everything is arranged and signed for in the UK, with a dedicated UK Relationship Manager
Global Account helps SMEs do business internationally through simplified account opening, our knowledge of local regulations and additional global solutions to help you grow. It provides secure online visibility and control of your international transactions through Access Online, our secure electronic banking platform.
Global Account is currently offered in 14 countries of our international network. These countries are: Austria, Belgium, France, Germany, Italy, the Netherlands, the Republic of Ireland, Spain, Switzerland, the United Arab Emirates, Hong Kong, Singapore, India, and the USA. It offers an efficient global banking service for customers with a turnover of €2m and over.
Why choose Global Account?
• Global reach through local contacts.
• Cost-effective, single solution for multiple accounts and countries.
• Allows you to conduct international business more efficiently.
• Use your existing Relationship Manager for overseas accounts.
If you want to do business in a country where we don’t have an on-the-ground presence, we can still help you find a solution through one of our partner bank relationships.
International cash management
Global Account is a secure, convenient way to meet your international cash management requirements. It offers a comprehensive range of payment, collection and reporting facilities.
Our range of trade finance solutions can help you manage the credit risks associated with doing business abroad. Our expert advisors will work with you to create the most appropriate solution for your needs.
You can easily manage your account with our electronic banking systems, Access Online, Online Client Service and MaxTrad. They provide increased visibility and control of your international operations, are easy-to-use and allow you to do your banking any time, anywhere.
• Access Online
Comprehensive online banking system, giving you a clear view and tight control of transactions.
• Online Client Service
Customer service application within Access Online, allowing you to initiate and track service requests relating to your Global Account.
Market-leading global online trading platform designed to assist your international trade processes by giving you a single point for managing your overseas transactions from start to finish.
You can open a Global Account in six easy steps that your Relationship Manager will take you through.
Step 1: Defining your requirements
We walk through your exact requirements; including those relating to country-specific laws and to your electronic banking needs (e.g. number of users). This will ensure that we identify at the outset if Global Account is the right solution for you and if not we will work with you to identify the right solution.
Step 2: Initial documentation
We work with you to complete initial account opening documentation and guide you through our standardised pricing.
Step 3: Full documentation
We will provide you with a list of all the documentation required to open your account. This will include Know Your Customer (KYC) documentation required by law, please note that this may vary from country to country.
Step 4: Completing the documents
Once you complete the required document, return them to us using the reply-paid package provided.
Step 5: Training
We can arrange for you to undertake training on our Access Online, Online Client Service and MaxTrad electronic banking systems, at a time that’s convenient to you.
Step 6: Welcome call
You will receive a welcome call from our dedicated client services support team to inform you that the account has been opened and you are ready to use your Global Account.
0800 210 0235
18001 0800 210 0235
Mon to Fri
(excl. public holidays)
Calls may be recorded