Receipts

Simple receipt management

Manage your receipts, safely and securely

Losing a receipt can be a pain. Receipts is a free receipt management service which lets you capture an image of your receipts and store them in one secure and searchable library. Join the 30,000 customers and counting who have already signed up.
Mobile App available to Online Banking customers with a UK or international mobile number in specific countries. This service is available to Premier & Business Banking customers only. Available on iOS (9 and above) and Android (4.4 and above).

How Receipts helps your business

Stay within budget by filing expenses in folders that track total spend

Keep track of the business purpose of each expense using notes and tags

Account for cash receipts to help monitor your cash flow

Itemise receipts and automatically reconcile to your bank transactions if paid for using your NatWest cards

How it works?

Capture

Start by taking a photo of your receipt using your smartphone camera

Store

Add detail about your purchases digitally (type, merchant, VAT, total, date and more).

Share

Search your receipt library, create reports or share to your registered email address

Common questions

You'll need to download our mobile banking app.

Once you're set up and ready to go, you'll be able to register to use Receipts.

Watch Receipts in action

  1. Log in to the NatWest Mobile App, navigate to ‘Manage Receipts’
  2. Select ‘Capture Receipt’
  3. On first use you will be asked to allow access to the camera, this will allow the app to take a picture of the receipt
  4. The app will try to capture the receipt using 'automatic' mode, the blue area shows where it thinks the receipt is. You can also switch to 'manual' mode to capture your receipt
  5. Once the picture has been taken, you will be presented with a preview
  6. Next you'll see the information captured from the receipt digitally, this information can be edited if required

 

No, you will need to hold on to your paper receipts as a form of back-up. 

  1. For very long receipts, it's best to be in 'Manual' camera mode otherwise the receipt may be too far away from the camera to take a clear image with legible text:
  2. Take an image of the top part of the receipt in 'Manual' mode.
  3. Tap on 'Add Section' in the following screen.
  4. You'll see the first section of the receipt at the top of the screen. Now line up the next section of the receipt so that it matches and joins up with the first image.
  5. Tap on the circular capture button at the bottom of the screen get the image of the next section.
  6. Make sure they are seamlessly stitched together by sliding the previous image capture over the new capture to meet where the previous image ended.

Yes, follow these steps:

  1. Log in to the NatWest Mobile App
  2. Select the account you made the payment from and go to ‘View transactions’
  3. Select the transaction you would like to attach your receipt to
  4. Select ‘Capture receipt’ under the Attachment title top right of the page
  5. Capture the receipt using the skills you previously learned in the Capture guide
  6. You will now have the ability to view the receipt for this transaction

 

  1. Log in to the NatWest Mobile App, navigate to ‘Manage Receipts’
  2. Select the receipt you would like to view from your captured receipts
  3. You can switch between original receipt which is the photo or enhanced receipt which is your digital receipt
  1. Log in to the NatWest Mobile App, navigate to ‘Manage Receipts’
  2. Click on ‘Receipts’ at the top of your screen
  3. Click on the ‘Select’ button and then select those you would like to export
  4. Click on ‘Export’ at the bottom of your screen, you will be asked what format you'd like
  5. You can send your exported list to yourself

If you’re not connected to the internet your receipt may not have been sent to our servers yet.

If you are connected to the internet and still unable to find your receipt, then try the following:

Spell the entire word. Partial name matches do not always work when searching for receipts.

Turn off all filters otherwise the receipt you're looking for may be hidden because of a filter

The receipt list only shows the most recent receipts, scroll down to retrieve older receipts

Check the 'Notification Centre' for any recently added receipts or receipts that need attention. This may give a quick link to your receipt

Get started with Receipts

Do you have our mobile banking app?

As you already have the mobile app, this shouldn't take long at all

 
Follow these steps to start using Receipts:
  1. Log in to the NatWest Mobile App
  2. Select ‘Manage Receipts’ at the top of your Account Summary screen
  3. View the Terms and Conditions then either Accept or Cancel
  4. Create a password

You're ready to start capturing Receipts.

You'll need to download our mobile banking app to use Receipts

Once you're set up and ready to go, follow the these steps to get started:

  1. Log in to our mobile app
  2. Select ‘Manage Receipts’ at the top of your Account Summary screen
  3. View the Terms and Conditions then either Accept or Cancel
  4. Create a password