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Autopay Online

Bacs payments made easy

Autopay Online is available to customers who have a NatWest business current account. Fees and charges apply.

Features and Benefits

Convenient

Make Bacs payments and view Bacs reports online.

Flexible

Add unlimited users and tailor their access to suit your business needs.

Quick

Make instant changes to payee details.

Secure

Introducing Multi-factor Authentication Key Fob to help you keep you and your users safe online.

Informative

Check your 'remaining limit' so you can plan and manage your finances

Availability

A Bacs solution without the need for Bacs Service sponsorship. This allows you to make Bacs Direct Credits without the need to apply for a Bacs Service User Number.

Charges and Pricing

Charges and Pricing

The standard tariff for Autopay Online is: £15 monthly fee | 35p per payment | There are no charges to add, edit or remove payees | There is no non-conformance charge.

Is Autopay Online the right product for me?

Moving from Autopay to Autopay Online

You’ll receive a letter in the post. We’ll ask you to complete the migration form, confirm your registration details and nominate a primary administrator.

Once we’ve received your signed migration form, we’ll email the primary administrator a link to the system. Applications can take up to 10 working days to process subject to forms fully completed, and credit limit approval.

The primary administrator will also receive a Multi- Factor Authentication Key Fob in the post. Both the Multi-Factor Authentication Key Fob and registration email are required to login for the 1st time.

You’re now ready to start using Autopay Online. Ensure you check your pre-populated account & payee details.

Help completing your migration form

Please complete in Block capitals, and in full. Any missing information will result in your application being rejected, and you will have to complete your form again.

  1. Populate your Business or limited company or firms name. This will need to match your account details (in section 4).
  2. Add your address – this should be the same as the address the Bank holds on file.
  3. Populate your primary administrator – this is the person who will control the access to the system and add/delete users.
  4. Add all your account details up to 6 accounts. The name on your account will need to match your company name (in section 1).
  5. Sign the NatWest Autopay Online Agreement – this should be in accordance with your Bank Mandate.
  6. Section 6 is only required for clubs, societies and any other unincorporated bodies.
  7. Complete Direct Debit Mandate in full and return with your forms – this will be used for the collection of your payment file and charges.

Important documents - existing customers

To migrate from Autopay to Autopay Online please read and complete the form below along with the terms. 

Autopay Online migration form (PDF, 58 KB)

Autopay Online terms and conditions (PDF, 404 KB)

Frequently Asked Questions

Need more help?

For further queries on the migration process please email:

autopaymigrations@natwest.com

Once you receive your activation email, there will be full online support and a Helpdesk number to call.