onecard forms and guides | NatWest

onecard forms and guides

Everything you need to manage your onecard account

Get in touch

onecard helpline (Mon-Fri 8am-6pm; Sat 9am-1pm. 24hr automated system is available for balance, credit limit and transaction enquiries.)


In the UK: 0370 010 1152
Outside the UK: +44 1268 508019
Minicom: 0370 154 1192

  • For emergency card replacement and cash advance whilst abroad, please contact MasterCard emergency services. If you encounter a fraud security check, please call our helpline:

Tel: 0345 300 4350 (24hrs)
Tel: +44 1268 508020 (24hrs) 

If you have any questions, please contact your NatWest relationship manager, or contact us on:

0345 9000 652

Mon to Fri 9am-5.30pm (excl. public holidays)
Calls may be recorded. 

Want to apply for onecard?
Don’t yet have a NatWest account?

To discuss your unique banking needs please call our business hotline on:

0800 073 2256
Minicom
0800 404 6161

Mon to Fri 9am-5.30pm (excl. public holidays)
Calls may be recorded. 

Already have a NatWest account?

If you have any questions, please contact your NatWest relationship manager, or contact us on 0345 9000 652 between 8am and 5.30pm, Monday to Friday.

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