“Happier employees are more loyal,” says Patrick Ladbury, business development director at communication and service design agency Uscreates. “They work hard, and don’t bear a grudge for doing so.” In contrast, unhappy employees take their talent elsewhere.
A simple tip is to reinvigorate internal communications, keep it fresh, rather than sticking to the same old newsletter.
Ensure that, as a leader, you are regularly visible: running smaller businesses gives you the opportunity to be seen regularly by employees, which is not always the case in larger companies. To maximise employee engagement, make sure there is no sense of a ‘closed door’ transmitted to staff. This kind of visible leadership gives clear direction.