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Fraud Warning: Executive Impersonation emails


Bankline users should be on their guard against fraudulent money transfer emails that appear to come from senior colleagues, such as the finance director.

The emails request an urgent payment, often for a pressing reason such as the need to secure an important contract.

However, the account to which the payment is made is in fact controlled by fraudsters who quickly withdraw the money once it arrives.


If you receive an unusual payment request from anyone in your company, you should check it directly, ideally in person or by telephone, using contact details you know to be correct. 


More information at the NatWest Security Centre


Automated PIN/Password reset now enabled for all

This quicker and easier self service option is now enabled for those times when your own Bankline Administrator is not available to reset you.

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